Public, Environmental & Occupational Health
; Mathematics, Interdisciplinary Applications
; Social Sciences, Mathematical Methods
WOS研究方向:
Public, Environmental & Occupational Health
; Mathematics
; Mathematical Methods In Social Sciences
英文摘要:
International airports are complex sociotechnical systems that have an intrinsic potential to develop safety and security disruptions. In the absence of appropriate defenses, and when the potential for disruption is neglected, organizational crises can occur and jeopardize aviation services. This investigation examines the ways in which modern international airports can be "authors of their own misfortune" by adopting practices, attitudes, and behaviors that could increase their overall level of vulnerability. A sociotechnical perspective, the macroergonomic approach, is applied in this research to detect the potential organizational determinants of vulnerability in airport operations. Qualitative data nurture the case study on international airports produced by the present research. Findings from this study highlight that systemic weaknesses frequently reside in areas at the intersection of physical, organizational, and social spaces. Specific pathways of vulnerability can be drawn across these areas, involving the following systemic layers: individual, task, tools and technology, environment, and organization. This investigation expands the existing literature on the dynamics that characterize crisis incubation in multiorganization, multistakeholder systems such as international airports and provides practical recommendations for airport managers to improve their capabilities to early detect symptoms of organizational vulnerability.
1.Univ Glasgow, Adam Smith Business Sch, Gilbert Scott Bldg,Univ Ave, Glasgow G12 8QQ, Lanark, Scotland 2.Queensland Univ Technol, Sch Management, Brisbane, Qld, Australia
Recommended Citation:
Bongiovanni, Ivano,Newton, Cameron. Toward an Epidemiology of Safety and Security Risks: An Organizational Vulnerability Assessment in International Airports[J]. RISK ANALYSIS,2019-01-01,39(6):1281-1297