| DOI: | 10.7249/RR1187
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| 报告号: | RR-1187-ICJ
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| 报告题名: | Consumer Attitudes Toward Data Breach Notifications and Loss of Personal Information |
| 作者: | Lillian Ablon; Paul Heaton; Diana Lavery; Sasha Romanosky
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| 出版者: | RAND Corporation
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| 出版年: | 2016
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| 发表日期: | 2016
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| 总页数: | 78
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| 国家: | 美国
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| 语种: | 英语
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| 英文关键词: | The Internet
; Cybercrime
; Health Information Privacy
; Science and Technology Legislation
; Information Security
; Banking Infrastructure Security
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| 中文主题词: | 基础设施
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| 主题词: | INFRASTRUCTURE
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| 英文摘要: | Data breaches continue to plague private-sector companies, nonprofit organizations, and government agencies. Despite the mounting rate of these breaches, the continuing harms imposed on consumers and firms, and over a decade of breach notification laws, very little research exists that examines consumer response to these developments. This report sets out the results of a nationally representative survey of the consumer experience with data breaches: the frequency of notifications of data breaches and the type of data taken; consumer attitudes toward data breaches, breach notifications, and company follow-on responses; and perceived personal costs resulting from the breach, with the goal to establish a baseline of information about consumer attitudes toward data loss and company practices in responding to such events. Key findings include: (1) Twenty-six percent of respondents, or an estimated 64 million U.S. adults, recalled a breach notification in the past 12 months; (2) 44 percent of those notified were already aware of the breach; (3) 62 percent of respondents accepted offers of free credit monitoring; (4) only 11 percent of respondents stopped dealing with the affected company following a breach; (5) 32 percent of respondents reported no costs of the breach and any inconvenience it garnered, while, among those reporting some cost, the median cost was $500; and (6) 77 percent of respondents were highly satisfied with the company's post-breach response. |
| URL: | http://www.rand.org/content/dam/rand/pubs/research_reports/RR1100/RR1187/RAND_RR1187.pdf
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| Citation statistics: |
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| 资源类型: | 研究报告
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| 标识符: | http://119.78.100.158/handle/2HF3EXSE/26919
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| Appears in Collections: | 影响、适应和脆弱性
科学计划与规划
气候减缓与适应
气候变化事实与影响
气候变化与战略
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| RAND_RR1187.pdf（499KB） | 研究报告 | -- | 开放获取 | | View
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| Recommended Citation: | |
Lillian Ablon,Paul Heaton,Diana Lavery,et al. Consumer Attitudes Toward Data Breach Notifications and Loss of Personal Information. 2016-01-01.
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